TruckersReport Review
I gave them a 5 star rating 1 week ago because myself and Paul had a talk before we left for our time off Christmas, and at the time we both agreed my rating would be about the effort being put forth by management, and this was true, what we didn't talk about was the rift between dispatch, management, and scheduling then over Christmas shut down 2024, we had asked for and put in for the 24th to the 3rd jan off, and as all to many times we didn't get home until 4 am the 25th, so spending any time with our family for the 25th was lost due to being just to tired, then the 26th Erica called us out of the blue and tells us while we were on our way to a scheduled Drs appointment that we had to come back to the shop 4 hrs away and take a load to Missouri, mind you in less than 1.5 days after this appointment we were on our way to another appointment we had @ a pain management appointment, and as always done before, by the time we got up to the office got the truck headed out to Missouri, we would not be back in time to be in Fayetteville NC at 8:00am that Monday 30th dec. We had put in for this weeks before, but Erica was over ruling it, and said if we didn't do the call to clean out our truck, so after our Dr appointment this day Friday 27th @ 4:30 pm we drove the 5 hrs to the shop and cleaned out our truck, and also this day we were supposed to be paid around $3200.00 deposited, well that never happened either, payroll didn't do their job the day before due to it was Christmas day, I had run my own biz over 20 yrs and my people were always paid prior if a holiday and this company had done this already for thanksgiving pay period but for some reason didn't do this for Christmas? The problem with us working here has been what the recruiter promised us would happen dispatch and i guess Ken decided NOT to do, every-time dispatch said to do otherwise by us they invoked the name or the saying "purr KEN or KEN said" period. For us as a team, and a social security sponsored couple working under the ticket to work program the recruiter either lied or the promises made were worthless due to the over reach over bearing of Ken and dispatch,now let me make this clear we never spoke to Ken, it was always dispatch saying or using Kens name... neither were on the same page with orientation though and the recruiter which by the way is in house not an outside employee.Based upon the other reviews and what we are going through now with this company i would have to say there are other disturbing problems with this company's way of management. We really over all liked our jobs, no job is perfect but we were treated like those red headed step children syndrome by dispatch. The black sheep, i saw several employees go into Pauls office and other offices yelling at and the typical being pissed off at someone and having to quit, over the same reasons we would also have had to quit had we not been told otherwise by Erica to clean out our truck NOW, that day...which now yes we had and otherwise would have had to also quit for whats a constant problem with this company's revolving door. They try and use a persona of were all family, well maybe a dysfunctional one but nothing like any normal human being would want to be a part of.