Paschall Truck Lines INC

If you're as responsive to drivers as you are customers, I can see why you only have a 3 star rating. Website says "Open 24 hrs" yet I've called 3 times, selecting a different option each time and I have yet to reach anyone. Poor customer service to be sure.

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Very unprofessional company, no communication at all the dispatch and planers are disrespectful and do things on purpose to make you sit and wait!!!!! Too much sitting around and waiting they will make you wait 3 plus hours before they send you to an empty trailer. Everytime you call there will be no one to answer the phone for you. They will not protect you or hear you out as a driver do not come here . Please go to Crete CARRIERS . Also fresh out of orientation they will put you in anything my truck had a roach infestation they were everywhere and it was a smokers truck everything was sticky and dirty couldn't even touch the door handle. The people up top will not protect over the dispatch (Desmond and Lisa) also the planners are in on it to they will , make u look as if you're not following orders but the reality is they don't communicate with you.

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Terrible dispatcher. Scott is his name. He will leave you sitting for days. Doesn't schedule weekend loads. Their shop is a joke. Everyone has a bad attitude at this company!

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I was a former employee. I came back to drive for them. They told me I was a refresher but put me down as a Trainee (meaning a new driver), even though they don't hire new drivers. Im was told 7500 miles to refresh as a new trainee. I completed 5000 miles as a refresher (they don't take new trainees) and they routed me back to the terminal. I get there to test and they said no, I needed to complete another 2500 miles (2 weeks more). I refused. I left the company. My trainer was knowledgeable but was not a healthy individual. He couldn't walk 10 steps without having a heart attack. He struggled to get in and out of the truck. He would constantly urinate in a bottle, non stop. He had been in 3 truck accidents, so his paranoia was taxing. One drop, in Milwaukee, he swore up and down I was going to hit a stop sign I replied that he was welcome to take over and drive, to which he was very unprofessional in his response as well as threatening towards me. He spent most of the time on his phone, never mentored any and constantly drove with no seatbelt on. He did not believe in proper hygiene. We went 6 days with no shower and 5 days with no shower. Very disgusting to have to be in a truck with a trainer like that. I called to raise concerns about it, and never heard back from safety or dispatch. The trainer constantly talked about his pay and how much he was making. If you think this is a good place to work, you might want to rethink this company. They don't care.

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Worked here 5 years ago. Came back. It is not a good place. I'm OTR training and my mentor is not healthy. I am not staying with this company anymore

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Will put you off of a truck. They are dishonest trainers. The company will believe the trainer over you.

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Everyone's experience is different. But for me starting with PTL directly out of CDL school I could not have chosen a better company to work for. I will have my 5 year anniversary in a couple of months and will be 100% vested in profit sharing. Donna, my fleet manager is the absolute best any driver could ask for. I do extremely well with miles & pay. The first two months were rough but I'm glad I stuck with PTL. It's not all great all the time, but is any company. From my experience the FM's don't micro manage you ,as long as you pick up on time, deliver on time, you don't hear from them. What driver doesn't love that. A company is all about the people, and I find PTL has a lot of great people to work with. Just don't be a jerk and part of the problem, be part of the solution and you will enjoy working here. I'm not the only driver who feels the same way. Like anything else, a positive attitude goes a long way. And if you stay with PTL long enough you become an employee owner and that can't be take away no matter where you go.

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This not a good place to work for. I've got around 15 years of driving history. But yet they put me with a mentor that only has a few years and they would belittle me. They got me over to there motel and left me no way getting around nor getting a rental car to get back home. Don't even think about coming here for a job it's not worth the headache nor the stress.