Pioneer Transportation CORP

I’ve waiting for almost 2 hours to pick up my daughter and the customer representative is not even responding. Worst company ever

Unorganized. Something needs to be done ! What’s the point of having a dispatcher if they’re not going to answer the phones?? The bus driver DID NOT show up to the route causing me to be extremely late for work. I’ve been calling for over 6 hours to rectify the situation for tomorrow because I can’t afford to loose my job as well as the other parents waiting this morning. Absolutely disgusting and unprofessional. No one at that company cares about our children and their wellbeing. Shut it down !

The bus driver who picks up my son is an amazing man, very kind and My son loves to see him. He's on time and a great deivers. His name is M. Massoud.

Worst bus company ever!! I don’t know why they have a dispatch service. The dispatch service never picks up, but they don’t inform you that not picking up your kids,They don’t tell you if they come in or not. Have you waiting

This has to be the worst bus service among others,,, my son uses their service, they don't have a phone or any kind of connection with the driver, only have one line for the office where in case of an emergency you call them a million time and may be they will receive once... Worst worst and worst.. They have 2 star definitely for a reason.!!!

Observed a driver of a Pioneer Transportation bus drive over double yellow lines into the lane of oncoming traffic outside of a charter school in the Bronx,NY at dismissal. I would have thought that school bus drivers would be held to a higher standard and would want to perform their job with some degree of professionalism. That definitely was not the case today here in the Bronx. Being in a rush does not excuse poor decisions made behind the wheel. Especially when the safety of our loved ones is at stake.